Returns and Exchanges
Answers to your questions about returns and exchages
Do I get my money back if I return a product?
Our return policies vary by department, please visit this page to see each https://www.lacostegardencentre.com/terms-conditions
I want to return an item you delivered, do you pick it up at my home?
No, we don't have a collection service available. Please contact us by email at contact@lacostegardencentre.com or call us at (204) 256-2377 if you have any questions about returns.
Can I return a damaged product?
If you received a damaged product, please contact us by email at contact@lacostegardencentre.com or call us at (204)256-2377 to discuss the options available.
Can I return a gift card?
No, it's not possible to return gift cards.
Who pays the costs for returning items?
If you have to ship an item back to our garden centre, you have to pay for any charges.
Can I return plants or flowers?
Annual, perennial and vegetable plants are all final sale. However, if you have complaints please contact us by email at contact@lacostegardencentre.com or call us at (204)256-2377.
How long is the warranty on my purchases?
We offer an overwinter warranty on zone 3 trees and shrubs.