Today we are open from 10:00 AM until 5:00 PM
  •  Family owned
  •  Est. 1942
  •  Expert Horticultural Advice
  •  Based in Winnipeg

Return & Exchange Policies

Note: Refunds will only be issued when accompanied by the original receipt and the original method of payment

Fashion and Giftware


*Refunds: All fashion items must be returned within seven days for full refund. Items must be tagged, unwashed, unworn and in resalable condition, be accompanied by a receipt and original form of payment.

*Exchange/Store Credit: Items must be returned within fourteen days for an exchange or store credit.

*All giftware must be accompanied by original packaging and in resalable condition.

*All personal items including hats, socks, earrings are final sale.

*All sales final on all discounted items.

Tropical Plants


*Tropical Plants are guaranteed to be pest and disease free for unto 7 days after purchase.

*If you suspect a quality issue with your plant, please return with plant, receipt and original method of payment.

*Plant must show signs of pests, disease or other significant quality issue to be eligible for a return.

*All sales final on all discounted items.

Bedding, Perennial and Edible Plants are Final Sale

Trees and Shrubs

*All trees and shrubs are final sale. Replacements may only be made in the case of a warranty.

*All hardy trees and shrubs are covered under a winter hardiness warranty for 1 year from time of purchase or June 1st of the following year; whichever occurs first.

*Zone 3 Hardy Trees and shrubs may be returned for a warranty if they did not survive over winter.  Please phone Lacoste at (204)256-2377 to confirm warranty details before removing any trees or shrubs from the ground.

*Trees and shrubs that are to be replaced under warranty must be returned to Lacoste and assessed in-person. Animal, environmental, or human damage is not a qualification for a warranty return.

*All non-hardy novelty items will be covered until the October 31st of the year of purchase.

*All trees and shrubs are warrantied to the purchase price.

Barkman Concrete, Fountains & Bulk Product

*Refunds: All returns must be made within 30 days and be accompanied by receipt and the original method of payment.

*All returns exceeding one hundred dollars (before taxes) are subject to a 15% restocking fee.

*All bagged products must be unopened and in resalable condition.

*All sales final on all bulk products.

Large Pottery


*Pottery must be in resalable condition; if the pot has been planted, eligibility for a refund is void.

*Refunds: All Capi and other large pottery must be returned within 7 days to be eligible for a refund.

*Exchange/Store Credit: Pottery returned within fourteen days of purchase is eligible for exchange or store credit and is subject to a restocking fee of 15% of the total purchase price.

*All sales final on discounted pottery

Hardgoods, Garden Supplies, Pesticides and Fertilizer


*Refunds: All garden supplies, pesticides and fertilizer must be returned within seven days of purchase for full refund.

*Exchange/Store Credit: Items returned within 14 days of purchase are eligible for store credit or exchange

*Items must be unopened, in the original packaging and be in resalable condition.

*All sales final on all discounted items.

Gift Cards

The use of gift cards constitutes acceptance of the following terms and conditions:

* Present your gift card as payment towards your purchases and Lacoste Garden Centre will deduct the purchase amount from the available value on the gift card.

* You may continue to use the Gift Card until the value reaches zero.

* Gift Cards are non-refundable and have no cash value, except as required by law.

* Lacoste Garden Centre is not responsible for lost, stolen, damaged or unauthorized use of the card.

* To check your card balance, please contact Lacoste Garden Centre. Please have your card number available located on the back of the card.

* Lacoste Garden Centre Gift Cards never expire.

*Terms and conditions subject to change without notice.